CUSTOMER HIGHLIGHT A site catch-up at Crowne Plaza Coogee, with Royce (Drillcut) and Andrew (CTY Air Conditioning) reviewing progress and next steps.
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WITH DRILLCUT, THE PRICING IS BETTER, AND THE QUALITY IS STILL THERE,”
SERVICE THAT SHOWS UP For Anthony, support didn’t stop at product or price. It extended to how Drillcut showed up on site. “They’re always reachable — text, email, phone,” he says. “Even the drivers help unload and move stuff where it needs to go. That doesn’t happen with other suppliers.” That hands-on attitude reinforced Drillcut’s role as a project partner rather than a transactional supplier.
A PARTNERSHIP BUILT FOR COMPLEX BUILDS “As the Crowne Plaza Coogee project reached its final stages, it just made the job easier,” Anthony says — highlighting the value of having a reliable supply partner in place. For CTY Air Conditioning, Drillcut’s support across every phase kept work moving, costs controlled, and teams focused on delivery, rather than chasing materials.
Anthony says. “It makes a big difference, especially for smaller businesses trying to grow.” Rather than squeezing margins as workloads increased, CTY found the project more predictable and financially manageable, allowing them to plan ahead and deliver each stage with confidence.
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